Terms & Conditions
Use of the Services
The main purpose of the Services is to provide You with information about LJ's Deli and to provide information about LJ's Deli products and services. You shall use the Website for lawful purposes only. Any User conduct that in the sole discretion of LJ's Deli restricts or inhibits any other user from using or enjoying the Services will not be permitted. You shall not use the Services to advertise or perform any commercial solicitation or promotion. By using the Services, You confirm that You are legally permitted to use the Services.
All content on the Services, including but not limited to text, images, graphics, and sound files (“Content”), is subject to intellectual property rights and other rights owned or controlled by LJ's Deli. You may not use, reproduce, transmit, modify, amend, create derivative works, distribute, republish, upload, download, or post the Content without the prior written consent of LJ's Deli. Such action violates LJ's Deli intellectual property and any other rights under the applicable laws. LJ's Deli does not transfer any property rights or issue any license by allowing use of the Services.
You are responsible for any devices, software, and services needed to use the Services. LJ's Deli does not guarantee the Services will properly function on any particular device or software. You are responsible for any charges You incur on Your computer, tablet, mobile device, or other device You utilize to use and interface with the Services. You are responsible for all activity You conduct for any account You create or open in association with the Services.
All remarks, suggestions, ideas, graphics, or other information (“Submissions”) that You communicate through the Services will become subject to LJ's Deli unlimited use, wherein LJ's Deli will have a perpetual, irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use the Submissions in any manner and for any purpose, including promotional and advertising purposes, without compensation to You. LJ's Deli has no obligation to treat Submissions as confidential. You may only provide Submissions that are original, that You have the right to provide, and that do not infringe on others’ rights.
You may not provide any Submissions if you are under age 13. If You are older than age 13 but younger than the age of majority in Your jurisdiction of residence (e.g., age 18), You may provide submissions only with the permission and under the supervision of a parent or guardian, wherein Your parent or guardian is responsible for any legal liability relating to Your Submissions.
Warranty Disclaimer and Limitation of Liability
The Services are provided on an “as is” basis without warranties of any kind, express or implied. LJ's Deli disclaims all warranties as to merchantability and fitness for a particular purpose. LJ's Deli does not warrant that: the Services will be uninterrupted or error-free; defects will be corrected; or the Services and server that make the Services available are free from viruses or other harmful components. LJ's Deli further does not make any warranty or representation as to the accuracy, reliability, content, or completeness of search results or other information or services provided through the Services. These warranty disclaimers may not apply to You to the extent that applicable law does not allow the exclusion of such warranties. LJ's Deli may make changes or improvements to the Services at any time.
You expressly agree that use of the Services is at Your sole risk, and You assume total responsibility for use of the Services. LJ's Deli is not responsible for any loss You may incur as a result of using the Services. You agree that LJ's Deli shall not be liable for any damages, losses, or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft, destruction, unauthorized access to, or alteration of the Services, whether for breach of contract, tortious behavior, negligence, or any other cause of action. You agree that LJ's Deli is not responsible for any losses or damages arising out of the loss or theft of user information transmitted from or stored on a computer or device or from unauthorized or fraudulent transactions associated with the Services. You agree that LJ's Deli is not liable for the defamatory, offensive, or illegal conduct of other users or their parties and that the risk of injury from the foregoing rests entirely with You. LJ's Deli, or any person or entity involved in creating, producing or distributing any of the Services, will not be liable for any losses or damages, including (without limitation) direct, indirect, incidental, special, consequential and/or punitive damages, or lost profits arising out of the use of or inability to use any of the Services or any content contained therein. This section is not intended to limit LJ's Deli liability for damages to the extent caused by LJ's Deli own gross negligence or intentional or unlawful misconduct. This section is not intended to limit or alter Your rights as a consumer that cannot be limited or altered under applicable law.
You agree to indemnify, defend, and hold harmless LJ's Deli, its content providers, and their respective officers, directors, shareholders, employees, agents, successors, licensees, distributors, affiliates, and assigns from any and all third party claims, demands, liabilities, costs and/or expenses, including attorneys’ fees, arising out of or in connection with Your use or activities relating to the Services, Content, or Submissions, including: (1) Your use of the Services; (2) Your on-line conduct in connection with the Services; (3) Your (or anyone acting under Your password, user name, or other identifier) violation or breach of these Terms; (4) Your failure to comply with applicable laws or regulations in connection with the Services; (5) Your negligence, willful misconduct, or violations of the intellectual property or other rights of any person or entity in connection with the Services; (6) any of Your dealings or transactions with other persons or third party platforms resulting from use of the Services; and (7) Your breach of any of the agreements, representations, and warranties set forth in these Terms.
Third Party Sites
LJ's Deli may on occasion provide links and pointers to websites maintained by third parties. Unless otherwise specified, LJ's Deli does not operate or control any information, products, or services on these third party websites. LJ's Deli does not state and expressly disclaims that it has the consent of third parties operating such websites to provide a link or pointer to such websites. LJ's Deli does not endorse and is not responsible for the accuracy or reliability of any site to which any of the Services is linked or any opinion, content, advice, statement or information made or provided in any such third party site.
LJ's Deli respects the rights of copyright holders and expects its Services users to do the same. LJ's Deli has a policy of responding expeditiously to notices of copyright infringement committed through use of the Services if such claims are reported to LJ's Deli designated Copyright Agent, named below, and thus reserves the right to remove infringing content from the Services and to terminate or limit Services access to users who repeatedly infringe copyrights. If You believe that Your work has been copied in a way that constitutes copyright infringement, please provide LJ's Deli Copyright Agent a notice with the following information required by the Digital Millennium Copyright Act, 17 U.S.C. § 512:
A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;
Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;
Information reasonably sufficient to permit us to contact the complaining party;
A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
Please send the notice and any other inquiries under the Digital Millennium Copyright Act to:
LJ's Deli s
Attn: Copyright - Legal
4199 Campus Drive, 9th Floor
Irvine, CA 92612
Fax: (949) 509-6378
LJ's Deli will take whatever action, in its sole discretion, it deems appropriate to respond to the notice. In doing so, LJ's Deli may notify the user who submitted the infringing content. If You have been notified that Your content on the Services is infringing, You may submit a counter-notice to the Copyright Agent with sufficient information for LJ's Deli to consider in taking any action.
DO NOT make false claims. Misuse of this process may result in termination of Your access to the Services and/or other legal consequences, including costs and attorneys’ fees. If You are uncertain whether an activity constitutes infringement, You should seek the advice of an attorney.
Arbitration and Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY, AS IT AFFECTS YOUR LEGAL RIGHTS. LJ's Deli hopes to resolve any issues You have with the Services before needing a formal legal case. Before filing a claim against LJ's Deli, You agree to try to resolve the dispute informally by contacting Customer Service as shown below or by mailing the details of Your issue to the following: LJ's Deli s, Attn: Legal Department, 4199 Campus Drive, 9th Floor, Irvine, CA 92612. If LJ's Deli is unable to informally resolve Your issue, You may proceed with a dispute against LJ's Deli in accordance with the conditions herein.
Except for certain types of disputes described below, You agree that disputes between You and LJ's Deli (whether such disputes involves a third party) relating to these Services will be resolved by binding, individual arbitration. ARBITRATION IS MANDATORY AND FINAL. You should be aware that discovery and rights to appeal in arbitration are generally more limited than in a lawsuit, and other rights that You would otherwise have in court may not be available in arbitration.
Notices of arbitration should be sent to LJ's Deli address provided above. There shall be one arbitrator agreed to by the parties within twenty days of receipt by the respondent of the request for arbitration or in default thereof appointed by the American Arbitration Association (“AAA”) in accordance with the AAA’s rules for arbitration of consumer-related disputes, which are available at or by calling AAA at 1-800-778-7879. The parties may alternatively elect an arbitrator from JAMS in the event that an AAA arbitrator is not available to the parties, whether by location, cost, or otherwise. The arbitration will be held in Orange County, California, U.S.A., or any other location upon which You and LJ's Deli agree, and will be conducted in the English language. The AAA rules will govern payment of all arbitration fees. LJ's Deli will pay all arbitration fees for claims less than $20,000.
Neither You nor LJ's Deli will participate in a class action or class-wide arbitration for any claims. You are giving up Your right to participate as a class representative or class member on any class claim You may have against LJ's Deli including any right to class arbitration or any consolidation of individual arbitrations. Neither You nor LJ's Deli will participate in a class action or class-wide arbitration for any claims covered by this agreement to arbitrate. You and LJ's Deli each waive rights to trial by jury or to participate in a class action lawsuit or class-wide arbitration. This dispute resolution provision will be governed by the Federal Arbitration Act and not by any state law concerning arbitration. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies, or awards that conflict with these Terms.
In the event that the agreement to arbitrate is found not to apply to You or Your claim, You and LJ's Deli agree that any judicial proceeding (other than small claims actions as described herein) will be brought in the federal or state courts of Orange County, California, U.S.A. Both You and LJ's Deli consent to venue and personal jurisdiction there.
Exceptions to arbitration: As an alternative, You or LJ's Deli may assert claims, if they qualify, in a local "small claims" court in Orange County, California or any United States county where You live and work. You may bring claims only on Your own behalf. You agree that LJ's Deli may seek preliminary or injunctive relief from a court of competent jurisdiction in Orange County, California to protect its rights or property pending the completion of arbitration.
LJ's Deli may revise these Terms on occasion and will post the most current version with the Services. If a revision meaningfully reduces Your rights, we will notify You (by, for example, posting a notice with the Services or sending a notice to an e-mail address that You agree to provide). By continuing to use or access the Services after the revisions come into effect, You agree to be bound by the revised Terms.
These Terms constitute the entire agreement of the parties and supersede all previous written or oral agreements between the parties with respect to the Services. These Terms will be governed by the laws of the State of California, U.S.A., notwithstanding any conflicts of laws principles. LJ's Deli failure to enforce a provision is not a waiver of its right to do so later. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect. You may not assign any of Your rights under these Terms, and any such attempt will be void. LJ's Deli may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services. Nothing contained in this agreement shall create any association, partnership, or agency or joint venture between LJ's Deli and You.
If you have any questions relating to the Terms or Services, please email or mail us at:
LJ's Deli s
Attn: Customer Service
4380 Redwood Hwy, B15
San Rafael, CA 94903
© 2020 LJ's Deli s
“Storybook Ventures, DBA LJ's Deli” and “LJ’s Deli” will be used interchangeably.
Overview of Use of Services and Information Collected
For each visitor to or user of LJ's Deli Services, LJ's Deli Web server automatically recognizes and stores computer-readable information, such as the visitor’s IP address and domain name combination. This is typically anonymous information automatically provided by your computer. Storybook Ventures, DBA LJ's Deli uses this information to follow visitor traffic patterns through the Services to improve user experience. If your Internet browser employs blocking or “Do Not Track” technology that limits recognition or the collection of such computer-readable information, Storybook Ventures, DBA LJ's Deliwill not alter or bypass such technology. Storybook Ventures, DBA LJ's Deli does not provide access to third parties to track your personal information through your use of the Services.
When you visit or use the Services, Storybook Ventures, DBA LJ's Delimay use "cookies" to store certain information on your computer that allows us to customize your visit to LJ's Deli Services or to simply facilitate signing in to the Services. Most browsers automatically accept cookies, but your browser settings can be adjusted to erase or block cookies or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions.
In order to provide some of our services to you, including on-line purchases or comment entries, Storybook Ventures, DBA LJ's Delimay ask for some of your personal information, including your email address, name, mailing address, telephone number, or persistent identifier (such as a customer number held in a cookie). You should provide such personal information accurately, so we can communicate with you, perform services for you, or process your requests relating to any of your information that we have.
If you need to inform us about any changes to your personal information, or any changes you wish to make to LJ's Deli retention of your information, you can contact us through the “Contact Us” page at LJ's Deli.com or by using the contact information below.
Information Collected by LJ's Deli
Identifiers: names, signatures, aliases, postal addresses, telephone numbers, unique personal identifiers, online identifiers, Internet Protocol addresses, e-mail addresses, Social Security numbers, driver’s license numbers, passport numbers, employment history, credit card numbers, bank account numbers, debit card numbers, medical information, health insurance information, or other similar identifiers
Information protected against security breaches: names, Social Security numbers, driver’s license numbers, passport numbers, credit card numbers, bank account numbers, debit card numbers
Protected legal characteristics: race, gender
Commercial information: product shipment addresses, purchase histories
Internet activity: information on customers’ interactions with the Services, interaction with social media sites maintained by LJ's Deli
Employment information: employment history within or outside LJ's Deli
Educational information from education history
Inferences about personal preferences: use of or visits to the Services; product purchases and reviews
Please note that different jurisdictions may have varying definitions for personal information. You should check with local resources to determine how personal information is defined where you reside.
Sources of Information Collected by LJ's Deli
Storybook Ventures, DBA LJ's Deli may collect personal information through these sources:
Customers providing information directly to LJ's Deli, such as through LJ's Deli “Contact Us” page, calls or e-mail made to our Customer Service department, or calls or e-mail to other Storybook Ventures, DBA LJ's Deli departments
Customers using the Services
Points of purchase for LJ's Deli products and services
Social media sites maintained by LJ's Deli
On-line purchases or donations
Vendor data used to provided services to LJ's Deli
Information provided at Storybook Ventures, DBA LJ's Delievents or locations
Information provided to obtain Storybook Ventures, DBA LJ's Delifood services
Geographic data and preferences from use of mobile applications
Use of Information
When Storybook Ventures, DBA LJ's Deli receives your personal information, we may use your information or disclose your personal information to third parties in the following instances:
you request or authorize it
to satisfy a reason or request for which you provided the information
to complete a transaction, donation, purchase, or payment
to prevent fraud
to respond to communications from you
to process employment applications or employment history inquiries
to help you locate Storybook Ventures, DBA LJ's Deli restaurant locations
to provide, personalize, develop, and support the Services and other services provided by LJ’s Deli
to perform research on consumer preferences and habits
to comply with laws, regulations, governmental and quasi-governmental requests, court orders or subpoenas, and legal investigations
to protect the rights, property, safety, and security of LJ's Deli, you, and others
to allow our agents, outside vendors, or service providers to perform functions on our behalf, such as order processing, merchandise shipments, and application processing
We may also gather aggregated data about you and disclose such aggregated data, without any personally identifiable information, to third parties for research purposes.
Purposes for Transactions of Personal Information
Identifiers: personal identifiers, online identifiers, Internet Protocol addresses
Internet activity: information on customers’ interactions with the Services and social media sites maintained by LJ's Deli
Security: protecting against fraud and malicious activity
Related personal information: credit card numbers, debit card numbers, bank account information, names
Short-term use: contextual ad customization that does not involve or contribute to profiling
Related personal information: IP addresses, geolocation data, social media identifiers
Performing services: customer service; processing transactions; marketing
Related personal information: name, e-mail addresses, phone numbers, addresses, credit card numbers, debit card numbers, bank account information, geolocation data, purchase histories
Internal research to develop or demonstrate technology
Related personal information: geolocation data, social media identifiers, IP addresses, product purchases and reviews, unique personal identifiers
Testing or improving the Services or other products and services provided by LJ's Deli
Related personal information: geolocation data, social media identifiers, IP addresses, e-mail addresses, voicemail, product purchases and reviews, unique personal identifiers, online identifiers
Processing job applications and providing employment opportunities
Related personal information: names, signatures, aliases, postal addresses, telephone numbers, e-mail addresses, Social Security numbers, driver’s license numbers, passport numbers, employment history, race, gender, education history
Storybook Ventures, DBA LJ's Delionly shares this personal information to the extent necessary to fulfill these business purposes. We require such third parties to maintain security measures to ensure privacy and security for personal information.
Third Party Sites
Credit Card Purchases
Storybook Ventures, DBA LJ's Delimay ask you to provide a credit card number in order to purchase a product. Credit card transactions are processed by a third party professional payment authorization service selected by Storybook Ventures, DBA LJ's Delito provide added security and reliability. Only the purchase price and the credit card information provided by you are supplied to this third party service. Information collected during credit card transactions is maintained in the service’s database for accounting and billing purposes and is not released to other third parties. Storybook Ventures, DBA LJ's Delidoes not maintain a copy of your credit card information on its servers and will not use your credit card information for any purpose other than processing your order.
Privacy Rights for California Residents
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act (“CCPA”) regarding your personal information. These include:
the right to request Storybook Ventures, DBA LJ's Delito disclose what personal information is collected and how it is used;
the right to request Storybook Ventures, DBA LJ's Delito disclose how it sells your personal information;
the right of non-discrimination if you make a request about your personal information; and
the right to opt out of having your personal information sold
You can submit requests about your information to the following:
You may only make two requests over a 12-month period. Storybook Ventures, DBA LJ's Deli will respond to your request within 45 days of receiving your request and will provide information from the 12-month period prior to your request.
There are some exceptions to these requests. For example, Storybook Ventures, DBA LJ's Del ican keep your personal information for certain business purposes, such as processing payments for merchandise you order or undertaking internal research for our technological developments.
Additionally, the CCPA provides for certain exemptions, such that requests under the CCPA cannot prevent LJ's Deli ability to:
comply with federal, state, or local laws;
comply with certain requests by legal authorities;
cooperate with enforcement agencies;
exercise or defend legal claims;
collect, use, retain, sell, or disclose consumer information that is identified or aggregate consumer information;
collect or sell personal information if all aspects of such transactions occur wholly outside California; or
preserve evidentiary privileges
In some instances, Storybook Ventures, DBA LJ's Delimay refuse to respond to such a request based on an exemption, a legal requirement, or other business or legal policy. Storybook Ventures, DBA LJ's Deliwill inform you as to the basis for refusing any such request.
LJ's Deli home website page www.LJ's Deli.com also provides a “Do Not Sell My Personal Information” button that links you to an on-line form for submitting a request to not have your personal information sold.
Storybook Ventures, DBA LJ's Deli takes great care in maintaining the security of your personal information and in preventing its unauthorized access by employing appropriate technology and internal procedures. When we transmit sensitive personal information through our Services, we protect it through the use of encryption, such as Secure Socket Layer (SSL) protocol. However, Storybook Ventures, DBA LJ's Deli does not guarantee that unauthorized access is completely preventable in every circumstance, as no method of electronically storing or transmitting data is completely secure. It is highly recommended that you monitor your credit card activity and use of your personal information on a regular basis.
Notice Regarding Minors
Storybook Ventures, DBA LJ's Deli does not intend to collect personally identifiable information from children under age 18 (or under the age of majority in their jurisdiction of residence) without permission from a parent or guardian. Storybook Ventures, DBA LJ's Delistrongly encourages all parents to supervise their children's on-line activities and regularly monitor their children's use of the Internet, including use of LJ's Deli Services. Parents should consider using parental control tools and other services to assist them in supervising their children's on-line use or on-line disclosure of their name, address or other personal information without parental consent.
Request to Remove Posts by Minors
This provision only applies to LJ's Deli Services and does not apply to any websites operated by third parties that may have content related to Storybook Ventures, DBA LJ's Deli and its Services, such as social media sites. Also, this provision only applies to content that you post yourself and does not apply to content posted by third parties, even if it refers to you.
Use and Disclosure of Anonymous Aggregated Information
Storybook Ventures, DBA LJ's Delimay collect, aggregate, and maintain anonymous information about our Services’ users, such as interests, purchasing habits, and the like. Storybook Ventures, DBA LJ's Delimay use this information for tailoring content and advertising to deliver a better experience for our users. Storybook Ventures, DBA LJ's Delimay also share such aggregate information about the Services’ users with business partners and other third parties for the purposes described above.
Revocations of Policy and Questions